This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.
We cannot intercept or change addresses on UPS Surepost - shipments.
Note: UPS My Choice® Members can upgrade a UPS SurePost package to UPS Ground for an additional fee. Once upgraded, Members can use the features available with their Membership to reschedule or redirect the delivery to an alternate address or to The UPS Store®. Upgraded packages typically arrive one day earlier.
Check how it was delivered - UPS open claim
USPS - Missing USPS package
You UPS Tracking # provides your US Mail Tracking online.